Privacy Policy
How The DRY Carpet Cleaner collects, uses, and protects your information.
Last updated: June 2026
The DRY Carpet Cleaner, LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have.
Information we collect
Information you give us: your name, phone number, email address, service address, and details about your cleaning request when you submit our quote form, book online, or contact us.
Automatically: basic, non-identifying usage data (such as pages visited) through standard web analytics and cookies, used only to improve the website.
How we use your information
We use your information to respond to quote requests, schedule and perform services, process payments and deposits, send service-related updates and reminders, and — only with your consent — send promotional offers.
Text messaging (SMS)
If you provide your phone number and opt in, we may send you text messages about your quote, appointment, and service updates, and — if you consent separately — promotions. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help.
Your mobile opt-in and phone number are never sold or shared with third parties for their own marketing purposes.
How we share information
We do not sell your personal information. We share it only with the service providers who help us operate — for example our scheduling, payment, and messaging platforms — and only as needed to provide our services or as required by law. No mobile information is shared with third parties for marketing or promotional purposes.
Cookies & analytics
Our website may use cookies and analytics tools to understand traffic and improve your experience. You can disable cookies in your browser settings.
Data security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may opt out of marketing messages at any time (reply STOP to texts, or unsubscribe from emails), and you may ask us to update or delete your information by contacting us.
Children’s privacy
Our services and website are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the most recent revision.
Contact us
Questions about this policy? Call or text (626) 470-7379 or email [email protected].